Note that if you are using Landweb direct at the Public Counter within the Land Registry and you are paying by cash or cheque, you will be unable to request copies using the system. Instead you should request copies from the cashier.
Within a Book each sheet has a unique reference number and each entry has a number.
• If you know the details of the sheet extract you require, use the Services menu to find Statutory Charge Register services and select 'Request copies'. The copy requests screen will be displayed, allowing you to enter the details of the sheet entry you require.
OR
• Confirm which sheet entry you need by using the Services menu to find 'Statutory Charge Register' services and select 'Sheet entry search'. There are options to request copies on the View Statutory Charge Entry screen.
OR
• If you do not know the sheet entry number, carry out a map search (using the address or the map reference) to identify the exact statutory charge reference you are looking for.
Selecting the copy request options
• If you have requested a copy of a particular sheet entry from the 'View Sheet Extract' screen, then the information will already be shown in the fields on the copy requests screen.
• If you have used the 'Request copies' option on the Statutory Charge Register services menu, you will need to enter the sheet entry details in the boxes provided.
• Select the type of copy you require: certified or uncertified. Certified copies are admissible as evidence in court, uncertified copies are not.
• If you have selected an uncertified copy sheet extract, you may request that the copy be delivered electronically. You will be informed via email when the copy is available and you can then download the electronic version. The email will automatically be sent to the address you have registered with Landweb direct, unless you edit the address shown in the box provided.
• If you request electronic delivery of your copy and this cannot be fulfilled (if, for example, the document is too large to be delivered in this way), a message will be displayed informing you that electronic delivery is not available. You can de-select the electronic delivery option and resubmit your request if required. The copy will then be sent to you by post.
• There are other circumstances under which you may request electronic delivery and it cannot be detected straight away that the delivery request cannot be fulfilled. In this situation, you will be notified by email that electronic delivery was not possible and the copy will be processed in the usual manner at Land Registers and dispatched to you by post. This message will include the application number.
• Make a note of the application number on the confirmation screen as this will be the reference quoted when your copy is dispatched to you electronically.
Delivery of your copy request
• If you have requested electronic delivery, you will be notified via email when the copy is available for download (click here for assistance in downloading, saving and printing electronic copies).
• If you have not requested electronic delivery, or the option was not available, a message will be displayed and the copy document will be posted to you by Land Registers